AES Assist is an on-line instrument setup and download support system that allows Active Environmental Solutions technical support team to access your desktop to provide real time troubleshooting and demonstration.
You do not need to install the program on your PC, instead, just click on the link below, follow the steps and run the application. Administration rights are not needed and you don't need any installation to run this one off application.
If you are a new user, read the Step by Step instructions to become familiar with the process, or if you know how it works, jump straight to Download Team Viewer.
First: ring AES on 03 9431 3500 and ask for AES Assist technician

view step by step guide

download TeamViewer